Parts and Service Marketing

 
 


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New John Deere StrongBox battery FREE replacement warranty

 

A new John Deere battery warranty will be effective for all aftermarket batteries sold on or after 1 December 2012. This new warranty is a simple FREE replacement warranty replacing the previous free plus pro rata warranty. All batteries sold through 30 November 2012 will continue to be covered under the current warranty policy

Battery.jpg

 

There are several advantages to this new battery warranty:

 

         Easy to explain to the customer

         Easy for the customer to understand

         Consistent with other part warranties

         Easy to file claim process

 

The new free replacement warranty covers all claims for aftermarket batteries with a TY prefix part number. Factory installed batteries will continue to follow the current policy until further notice. Refer to the WAM for instructions.

This warranty policy change is effective for StrongBox aftermarket batteries. Since we have inventory in various locations such as dealer stores, PDC facilities, and supplier facilities, it will take time to transition to labels with new warranty codes. To quickly facilitate the warranty administration process at the dealer and John Deere warranty administration, we will follow the new warranty coverage by part number.

 

To further simplify the warranty codes that will appear as we transition to new battery labels, we will use a number rather than a letter. The warranty code will be the actual warranty in months. This will make it easy for everyone to identify the length of the warranty without referring to a chart or cross-reference. Example:

 

New John Deere StrongBox Warranty Codes

New Warranty Code

18

12

6

Length in Months

18

12

6

 

John Deere StrongBox FREE Replacement Warranty

(Effective for batteries sold on or after 1 December 2012)

Part number

Length of warranty (months)

Part number

Length of warranty (months)

Part number

Length of warranty (months)

TY21741

18

TY21747

12

TY26498

12

TY21751

18

TY21748

12

TY26498A

12

TY21764

18

TY21754

12

TY26782

12

TY21764A

18

TY21757

12

TY26783

12

TY21767

18

TY23020

12

TY6143

12

TY24394

18

TY23020A

12

TY6144

12

TY24546

18

TY23025

12

TY6192

12

TY24546A

18

TY23025A

12

TY21753

6

TY25271

18

TY24341

12

TY23017

6

TY25272

18

TY24341A

12

TY25221

6

TY25272A

18

TY24381

12

TY25221A

6

TY25803

18

TY24932

12

TY25878

6

TY25879

18

TY24937

12

TY25878A

6

TY25879A

18

TY24944

12

TY26102

6

TY6128

18

TY25224

12

TY26103

6

TY21731

12

TY25514

12

TY26773

6

TY21732

12

TY25876

12

TY26774

6

TY21734

12

TY25881

12

TY26775

6

TY21734A

12

TY25881A

12

TY26988

6

TY21737

12

TY25882

12

TY6188

6

TY21737A

12

TY26442

12